This opinionnaire is designed to determine the norms that are operating in an organisation. It assesses what the reaction of most people in an organisation would be if another person says a particular thing or behaves in a particular manner. Comprising 42 the statements, Organisational Norm Opinionnaire (ONO) provides insights into areas that include Organisational/Personal Pride, Performance/Excellence, Leadership/Supervision, Profitability/Cost Effectiveness, Colleague Relations, Customer Relations, Innovativeness/Creativity, Learning/Development and Candour/Openness.